TundraGeek Creations, LLC – Privacy Policy (GDPR-Compliant)

Effective Date: January 1, 2025

At TundraGeek Creations, LLC, your privacy is important to me. This Privacy Policy explains how I collect, use, and protect your personal information when you interact with my business through my Etsy shop, WooCommerce website, or TikTok Shop, and when you contact me directly.

1️⃣ Information I Collect
Depending on how you interact with my business, I may collect:
– Order information: your name, email, shipping and billing address, order details, and payment info.
– Account information (for WooCommerce or TikTok Shop): login details, purchase history, and preferences.
– Contact information: messages sent through Etsy, TikTok, my website, or email.
– Cookies and analytics data (on WooCommerce): IP address, browser type, and activity patterns.
– Optional info: customization details or reference images for personalized orders.

2️⃣ Why I Collect and Use Your Data
I use your data to:
– Fulfill and ship orders
– Provide customer support
– Manage payments, refunds, and order history
– Comply with tax and accounting requirements
– Improve website performance and shopping experience
– Communicate updates or promotions (only with consent)

3️⃣ Legal Bases for Processing (GDPR)
Under GDPR, I process data based on:
– Contract necessity (fulfilling your order)
– Legal obligation (tax compliance)
– Legitimate interest (improving services)
– Consent (marketing or analytics)

4️⃣ Sharing Information
I share data only when necessary:
– Etsy, WooCommerce, and TikTok Shop for order processing
– Payment processors (PayPal, Stripe, TikTok Payments)
– Shipping and delivery providers
– IT and analytics services (hosting, performance)
– Legal authorities when required
I never sell or rent your data.

5️⃣ Cookies and Tracking
– My WooCommerce site uses cookies for functionality, analytics, and remembering your cart.
– TikTok and Etsy may use cookies as described in their own policies.
– You can disable cookies in your browser settings.

6️⃣ Data Retention
Data is retained as long as needed for services and legal obligations (up to 7 years for tax records). After that, data is securely deleted or anonymized.

7️⃣ International Data Transfers
Your data may be processed outside the EU/EEA (e.g., by Etsy, TikTok, or hosting providers) using legally recognized safeguards.

8️⃣ Your Rights
You can:
– Access, correct, or delete your data
– Restrict or object to processing
– Withdraw consent for marketing
– Lodge a complaint with your data protection authority

9️⃣ Data Security
I use secure platforms, encryption, and limited access to protect your data from unauthorized access or loss.

🔟 Updates
This policy may be updated periodically. The ‘Effective Date’ reflects the most recent version.

1️⃣1️⃣ Contact
For privacy-related questions, contact:
TundraGeek Creations, LLC
Email: nate@tundrageekcreations.com
Website: tundrageekcreations.com
Location: Anchorage, Alaska, USA